Refund Policy

1. Refunds are only issued if the requested service is not delivered within the committed timeframe
2. Once the insurance verification report has been completed and delivered, the service is considered fulfilled and non-refundable
3. Clients are responsible for providing accurate patient and insurance information

We prioritize data security and confidentiality. Our processes are designed to align with HIPAA guidelines to ensure the protection of sensitive patient information.

A Business Associate Agreement (BAA) is executed with our clients where required to ensure full compliance with healthcare data regulations.